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Can all items be returned?Updated 8 months ago

We strive to ensure your satisfaction with every purchase. In general, the majority of our items are eligible for return, provided they meet certain criteria. Items must be unused and returned within 15 days from the date of reception. 

However, it's important to note that there are some exceptions to our return policy. Made To Order products (MTO) and Custom products are not eligible for return. This is because these products are specially crafted for you or marked as final, making them non-returnable. 

We understand that circumstances may vary, and we are committed to providing the best possible customer experience. If you have any questions about the eligibility of a particular item for return or need assistance with the return process, please don't hesitate to reach out to our customer support team. 

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