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How do I redeem points?Updated 8 months ago

Our aim is to streamline all procedures, providing a user-friendly approach that not only elevates customer satisfaction but also motivates sustained engagement with the points system. By doing so, we empower you to make the most out of our loyalty program, ensuring you enjoy maximum benefits and rewards seamlessly. To redeem points, we've implemented an effortlessly simple process. Just follow these steps:

Log into Your Account: The first step involves logging into your account using the email account where you've accumulated points. This ensures that the system recognizes you and can access your account information, including your points balance. 

Add Items to Your Cart: After logging in, proceed to select the items you want to purchase and add them to your shopping cart. This is the standard process of choosing products you wish to buy. 

Navigate to Checkout: Once you have all the desired items in your cart, navigate to the checkout page. This is the stage where you confirm your order and proceed to payment. 

Locate the Rewards Points Section: On the checkout page, you should be able to locate the dedicated section for redeeming points right below the items in your cart, see below:

Apply Rewards Points: In the dedicated section, you will find an option to apply your points or redeem a discount directly from your cart by using the dropdown menu with various redemption options. 

Review and Confirm: After applying your points or discount, take a moment to review your order summary. Ensure that the points have been deducted or the discount applied correctly. This step is crucial for confirming that your transaction reflects the intended use of your points.

Complete the Purchase: Once you are satisfied with your order and the applied points/discount, proceed to complete the purchase. 

Confirmation and Receipt: After the transaction is completed, you will receive a confirmation of your order via email. This documentation serves as a record of your purchase, including the applied points and any remaining balance paid. 

Hope this clarifies—If you need any further information, do not hesitate to contact us.

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